A: A Short-Term Loan is small dollar loan (sometimes called a payday or deferred deposit loan) usually between $100-$1000 (depending on income and state laws) that is designed to help you pay for immediate expenses until your next payday. The loan balance is usually repaid on your next payday.
A: An Installment Loan is a multi-payment loan which allows you to repay the loan in scheduled equal payment amounts (the last payment may vary slightly). The number of installment payments that your loan is repayable in depends on the frequency of your income.
A: If you are a new customer please go to the Apply page and fill out our online application. After you press submit you will be notified within a few seconds if your application has been pre-approved. If you are a returning customer, visit here to take advantage of our quick application.
A: Approval amounts are determined by the information provided on your application, state restrictions, underwriting and income.
A: Yes, but we do not use the traditional credit bureaus. We run credit checks using specialized credit bureaus. Your credit scores will not be affected nor will our inquiry show up on your credit history with those bureaus. Instead we rely on various consumer databases to verify your identity and review your past short-term loan history (aka underwriting). For more information, please visit or contact one of our locations.
A: Generally, your loan payments will be scheduled to occur on each of your paydays. A payment schedule will be provided on your loan agreement.
A: Depending on your state, you may be eligible to extend or refinance your Short-Term Loan. Extensions are not applicable to Installment Loans.
A: If all information is received by 4:30 p.m. PST and can be verified, you will generally receive your money on the next business day. In some cases, same day funding may be available. Please ask one of our friendly representatives.
A: Within seconds of submitting your application, you will receive a notice indicating if you have been pre-approved for a loan. If you do not receive this message, please contact us. Shortly thereafter you will also get a call from one of our friendly representatives to verify and finalize your loan application.
A: Each state regulates the fees and interest that can be charged by Cash Factory USA or third-party lenders (for Ohio and Texas residents). You can visit our Rates page for a loan cost and payment schedule example specific to your state.
A: Subject to approval, you may receive another loan once your existing loan is paid in full. If you borrow within three (3) business days or less from the date you paid off your loan, we will ask you to prove that your previous loan was paid in full by providing us with a bank statement showing proof of a "non-pending" payment clearing your bank account.
A: A borrower may rescind without cost for any reason. The request to cancel must be in writing. Please review your loan agreement for specific instructions.
A: Yes, you may pay your loan off early without any pre-payment penalty or fee.
A: Late payment or non-payment of your loan could result in additional fees or collection actions or both. Cash Factory USA will work with you to establish payment arrangements. We are committed to collecting past due accounts in a professional, fair and lawful manner.
A: Yes, you are required to sign or e-sign the new Short-Term Loan agreement by 4:30 PM PST the day before your due date. If you do not sign the FULL amount due will be deducted from your bank account on or after your due date. You will need to sign or e-sign before we can process your extension payment.
A: To do this just click on Member Area at the top right corner of our website www.cashfactoryusa.com.
A: If you have forgotten your password, you can request a password reset either by following the instructions on our website or by calling 1-855-374-5626 to request a password reset. Ohio customers, please call 1-855-562-6033. If you can log into your account on our website then you can change your password by logging in and then clicking on "Change Password."
A: Please contact customer service at 1-855-374-5626. Ohio customers please call 1-855-562-6033.
A: An ACH payment is an electronic debit from your bank account to make your payment of interest, principal or both on your Short-Term Loan or installment loan. The Automated Clearing House is an electronic network for financial transactions in the United States.
A: Cash Factory USA is located in Las Vegas, Nevada. 6965 S. Rainbow Blvd Suite 130 Las Vegas, NV 89118.
A: Cash Factory USA's Call Center Hours of Operations:
Ohio Customers please call: 1-855-562-6033 or Email: firstname.lastname@example.org
A: Cash Factory USA is a member of the Community Financial Services Association of America (CFSA). Cash Factory USA actively supports laws, regulations and industry best practices that protect consumers and preserver access to credit.
A: A Credit Services Organization (“CSO”) and/or Credit Access Business (“CAB”) are licensed companies that earn compensation by, among other things, helping consumers obtain loans from unaffiliated third-party lenders. CSO’s and CAB’s are not lenders and do not make loans. Cash Factory USA is a licensed CSO in Ohio and Texas and a licensed CAB in Texas that helps consumers obtain loans from unaffiliated third-party lenders.
List of states where Cash Factory USA is the lender:
List of states where Cash Factory USA is a CSO and or a CAB: